Sky Bird Testimonials

Don't just take it from us, let our partners do the talking!

I want to take a moment and share my appreciation for Evelyn. She helped me and my clients in a chaotic time when nobody else was available or willing to help. Her pertinence, courteousness, and professionalism saved the day!

Eliza

Veronica has gone above and beyond in assisting with exchanging tickets and managing an urgent case outside of regular working hours. Her ability to promptly and efficiently resolve issues is truly commendable – she consistently finds innovative solutions and ensures that every problem is addressed swiftly, minimizing any inconvenience. Veronica’s proactive approach and unwavering support have been invaluable, and I am grateful for her assistance.

Shalva

We're so glad to be associated with a company that shares similar values of excellence.

Joey Seow
Regional Vice President, Singapore Airlines

I've always been pleased with the ticketing team's service. However, Mohamed's professionalism and ability to get to the bottom of the situation quickly exceeded my expectations. Such a commitment to customer service and communication are to be commended. You can be sure that I'll continue to do business with Sky Bird because of their great employees.

Mr. Diab

I would like to express my sincere appreciation and commendation to the Manila Team - specifically Ms. Olaes. They are so accommodating and we get fast answers to our queries. Ms. Olaes work ethic is so impressive that she helps me get bookings in minutes. Thank you Manila Team for your outstanding work.

Rowena

I want to thank Sujan for creating and sharing my updated itinerary. I know this was not an easy task and I'm in awe of her puzzle-solving abilities. I also appreciate her availability and communication with me throughout all the delays and rebookings. It was really nice speaking with her.

John

Sky Bird's displayed consistent quality in all of its services to meet the expectations of Cathay Pacific Airways and extend our sincere thanks to the entire Sky Bird team for their partnership and support.

Sebastien Granier
Cathay Pacific Commercial Team (Americas)

I'd like to thank Sonu for taking time on the weekend to process our refunds. We couldn't have done it without his expertise. I really appreciate his efforts and help in sorting out and bringing PNRs to closure. Thank you so much.

Evon

Sky Bird's staff are all very polite, friendly, and respectful. It's been an extreme pleasure working with Maurice. He has quick responses, is understanding, and finds resolutions without wasting time! Just Superb. The online staff at res@skybirdtravel.com is very cooperative, cordial, and understanding. The best part is that they call you back when you ask for it! They are the cream of the crop.

Sanjeev G.

It's such an honor for me, personally, to work with a group of great professionals… hats off!

Louis de Joux
Global Head of Leisure & OTA Sales, American Airlines

I'm so impressed and grateful for Umesh out of the Chicago office. He contacted me and followed through until we got the ticketing issue resolved. I'm extremely happy I have a direct, detail-oriented, and professional contact at Sky Bird. Please don't lose him!

April

I’ve owned a travel agency since 1982 when I opened my office in San Antonio, TX. During my 39 years in the travel industry, I've dealt with other air consolidators and recognize excellent service when I see it. Yogesh has done excellent work arranging air travel to and from JNB for my group. They were heading to South Africa and most passengers were young, inexperienced travelers. Yogesh not only found the best schedule and fares, but continued to provide helpful information to keep me abreast so I could relay messages to the group.

Vasu

On behalf of the VASH Vacations, I'd like to thank Anita and her team for all their help and support. She's stood by me for the past few months, helping out wherever and whenever needed. I sincerely thank Anita for her impeccable leadership skills. I look forward to continuing working with Sky Bird in the future.

Vash Vacations

My clients didn't have the correct COVID test and were denied boarding in the middle of the night. Despite the time, Archana came to the rescue by reissuing tickets and getting my clients back on their way to Egypt. A BIG thank you, Archana!

Binod

I'm so grateful for Sky Bird Travel & Tours' care and professional manner. I am so grateful to do business with them.

Nancy

Every Sky Bird ticketing support member has been cooperative, calm, collected, and extremely professional in performing their duties under enormous work pressure.

Yasmin

Let’s Travel Adonay would sincerely like to thank Sky Bird Travel of the South Eastern region. We received excellent support throughout these difficult times. I also want to extend our sincerest gratitude to Gloria, who had all the necessary patience and professionalism in dealing with us and the airlines. Please keep up the good work.

Zulayme

I'm so blessed to have Sky Bird Travel as my airline consolidator. Thanks to all the agents, especially Willie, Maffy, and Ethel. They're truly dedicated employees, especially in times like this. Thank you so much.

Luchie

I've been dealing with Sky Bird for a long time. The agents are very nice, very accommodating, and they really help me in finding flights. They're giving excellent service to customers, especially the Manila team.

Nene

I'd like to commend Sandra on her excellent job of handling my group reservations from beginning to end. I was very pleased at every stage of the process, and I'll definitely trust her and Sky Bird with my future group endeavors. My initial request was handled quickly. While air deviations are a pain, she kept me in the loop. Final ticketing and billing went very smoothly. Thank you, Sandra and the Sky Bird team.

Albert

I want to thank Sujan for creating and sharing my updated itinerary. I know this was not an easy task and I'm in awe of her puzzle-solving abilities. I also appreciate her availability and communication with me throughout all the delays and rebookings. It was really nice speaking with her.

John

Vijay went beyond the call of duty and helped me immensely! His determination, motivation, and inspiration are truly appreciated.

Manju

When the pandemic started, it was a nightmare trying to get a refund from Love Holidays. Every time we tried to contact Love Holidays, we were met with a disconnected email address or invalid phone number. I finally found Sky Bird Travel, where Anita came into the picture and provided us with service above and beyond. She went through the process of resolving the Love Holidays issue and kept us informed along the way. I will book travel through Sky Bird simply because of Anita. Thank you!

Robert

Bindu, thank you so much for helping my MEDA passenger travel. They needed oxygen during a flight, and he communicated with Air India on a regular basis to ensure the paperwork was on track. The passenger’s relative told me she was so happy and thankful for how efficiently everything was handled. Thank you so much for your work and professionalism.

Suhash

Vijay went beyond the call of duty and helped me immensely! His determination, motivation, and inspiration are truly appreciated.

Manju

Sky Bird did an excellent job during the COVID-19 outbreak! The team quickly answers the phone and resolves problems regarding refunds and rebooking. Hats off!

Girish

I'm writing to express my gratitude and thanks for Sky Bird's dedicated team. Their highly efficient work helped to successfully book 700 tickets for students at a critical juncture, which seemed nearly impossible given the time constraints. Once again, I greatly appreciate and thank everyone at Sky Bird.

Ravi

Sky Bird has been my go-to for travel endeavors and requests. Their agents have remained calm and patient, making the situation so much easier. They're always efficient, responsive, and hard-working. The Sky Bird team is a true asset.

Ester P.

Sky Bird is best consolidator out there! We've been working with them for years and always have great service, support, and most importantly, pricing. Thank you everyone at the Sky Bird team for being there for us during great times and difficult times.

Charlie

Sky Bird's staff are all very polite, friendly, and respectful. It's been an extreme pleasure working with Maurice. He has quick responses, is understanding, and finds resolutions without wasting time! Just Superb. The online staff at res@skybirdtravel.com is very cooperative, cordial, and understanding. The best part is that they call you back when you ask for it! They are the cream of the crop.

Sanjeev G.

These are challenging times for those in the travel industry, and I honestly don’t know how I'd be coping without Bindu’s support. We both know that we're totally accessible to each other and this really helps, especially when dealing with a particularly difficult reservation. These days, we usually work on a single reservation two or three times because of all the cancellations and schedule changes. I appreciate Bindu always going the extra step to help our clients.

Jill

I have so much appreciation for the help and support from the Chicago Sky Bird Travel team. Every member of this office – from Umesh, Vikram, Dee, Cameron, and Zakiuddin – is extremely courteous, knowledgeable, and helpful. Their attention to detail, communication, and positive attitude make them a pleasure to work with. I’ve used other consolidators, but Sky Bird Travel & Tours is the best. Please keep up the good work.

Mazher

Sky Bird always provides friendly, sincere, top-notch service and I've used them for several years. Just as I advocate for my customers, Sky Bird advocates for me when dealing with the airlines and rapidly changing waivers that come out on a regular basis.

Almira

My business partners and I are blessed to have a company that we can count on during uncertain times. Being able to speak with a live person when you need help is priceless. Their help makes life a lot easier — thank you.

Marion

I'm very appreciative of the hard work Sky Bird has put in during this time. I must say, I've never had a bad experience with anyone at the office.

Himali

Sky Bird exceeded my expectations! I know that everyone felt they were walking on eggshells, especially during the height of the cancellations, but the Manila Sky Bird agents surprised me with their work ethic and dedication.

Makia

I can always rely on the agents at Sky Bird to help with every issue. Everyone is very eager to help and knowledgeable. My calls are always returned and my needs are promptly serviced. I'm sometimes even reminded if I forget about a deadline or an issue about a client I need to resolve. I don't get this kind of attention anywhere else and I consider it valuable for my business.

Vickie B.

The Sky Bird Travel & Tours' Atlanta office has truly proved their worth to us, and we appreciate it so much.

Nancy

Veronica has gone above and beyond in assisting with exchanging tickets and managing an urgent case outside of regular working hours. Her ability to promptly and efficiently resolve issues is truly commendable – she consistently finds innovative solutions and ensures that every problem is addressed swiftly, minimizing any inconvenience. Veronica’s proactive approach and unwavering support have been invaluable, and I am grateful for her assistance.

Shalva

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